Learning Goal: I’m working on a writing question and need an explanation and answer to help me learn.
When we think of consumer behavior, many think of retail. Consumer behavior also affects the service industries. We may not think of church services as a product, but congregations are consumers. Our guest speaker is a local minister and will be speaking on the consumer aspect of church involvement. Please read the following articles in preparing for our speaker. This is not presented to evangelize or influence your beliefs. This material is presented to build your perspective of church attendees as consumers.
After reading the materials prepare five specific questions you could ask our speaker. These are not to be generic questions (e.g. how did you get into this career field, do you like your job, how has your job changed)? These questions could be asked of any speaker. Be specific to the topic.
Please read the following in preparing for our first guest speaker
What Millennials want when they visit church
Most teenagers drop out of church as yound adults
What are customer expectations?
Six reasons some churches are moving back to one worship style
Church Membership Fall Below Majority
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